Quote:

"Oh and if you are wondering why he never banned 
her it is because of her large orders."

LOL, is this Kinsagashi?  Its got to be.  
Because that line right there is absolutly 
hilarious.

I don't "rate" my customers.  Everyone gets 
treated the same.  But yes, if I did have to 
place a rate based on how much business I get 
from her compared to others, she's not a D, 
she's a big E.  

And I've LOST money with her because of all the 
complaints and my trying to make her happy.  Why 
would I want her around after all the trouble 
and loss of $$$?

Quote:

"I think maybe the best thing to do is ask
kinsagashi to send the cels back to him and 
refund the total cost for the cels.  Nick can 
claim the insurance to try and compensate for 
any losses."

Thats actually a very good idea.  If I trusted 
the person I'd do that in a heartbeat, however; 
I can't trust her at all.  Those cels were in 
the same condition that we recieved them in, I 
couldn't (and wouldn't) file a claim because I'd 
feel I'd be lying to the post office.  If I 
accept them back it could lead to a lot more 
trouble.  She could say I agreed to pay 
restitution, claim they got lost in the mail, or 
try to stick me with some other BS.  

I have to wash my hands of this person.  
Wheather its the best option or not, its the 
only safe one for me personally.

Yes the insurance amount was wrong, but at the 
same time the damages are not legit in my view.