Hmmmm this is funny. The issue on hand is the 
insurance. Nick under insured. That is the bottom 
line. I know you all had good experiences with 
him but he has to be responsible and say I under 
insured and I am at fault. It is not a buyers 
responsibility if you make the mistake to under 
insure, it is yours Nick to check the reciept and 
void the order if you have to. You also didn't 
admit you under insured right away, trying to 
cover up is even more pathetic. I don't care if 
he is a good seller usually, sometimes people 
make mistakes and he made it not her. Geez ban 
her if it was so bad but don't under insure her 
packages. I personally think he is cocky because 
of his great packaging and under insures and it 
bit him in the ass. Mail gets damaged and lost no 
matter how you package, my company gets thousands 
of parcels and many get so damaged that you 
wonder what they did to it. Please do not all 
kiss this mans ass like he is your king, the fact 
is HE under insured. Oh real classy to slander 
the customer to cover for your mistake. No 
excuses. I personally if I have to, will look up 
both their info and convince this person to let 
me represent her in a class action suit. I will 
get to the bottom on this guy if I have to 
because this is just a clear cut case.

Oh and if you are wondering why he never banned 
her it is because of her large orders. Nick 
decided to take her money but treat her like a D-
Class customer. If you are not going to treat her 
fairly because of her past then do NOT take her 
money. How dare you take someone's money they 
complain, nobody forced you to do business with 
her. I really really want to take this to court 
and believe me I am a good lawyer, although this 
case is so clear cut that a monkey could sue the 
pants off of Nick. Nick I'd give a full refund if 
I were you.