Chi I think you need to re-read their post a
little more carefully.. .

As for kinsagashi's post, if what you say is true,
the seller is responsible to cover the rest of the
amount that was not insured.  To me, this is way
to much money to just give up on and lose.  It
also seems to me that they were fighting you over
the claim because they knew it was their mistake
from the begining.

I don't care how well known and respected this
dealer is, I would NEVER do business with them again.