For starters this company is out of the US and 
the cel is not being shipped from Japan.  And 
certainly when I mail out something overseas I 
write it EXACTLY as it was presented to me.

Second of all, I live in a 14th century house 
with 15 apartments.  There is no "leasing office."

Thirdly, this seller didn't bother trying to 
resolve the problem.  I got a 'yeah, it was our 
mistake you deal with the problem.'  

Tell me when you by something from any other 
dealer (like Amazon.com or other mail order 
company) when you have a problem what do you do?  
You call the company and expect for them to help 
you out, right?  

Well this seller (who is part of a company) did 
nothing.  I got a 'sorry, your problem' and then 
no further email communication.  I now have a 
package that is one delivery attempt away (if I 
can't find a way to drive 4 TOWNS AWAY to UPS to 
retrieve it) from being sent pack to sender.  I 
just got an email from another person who had an 
incident with this company and the company 
doesn't give refunds.  So because of THEIR 
mistake and THEIR policy of NO REFUNDS and NO 
CUSTOMER SERVICE, I may end up being out of the 
money I paid for the cel and I may end up with 
out the cel.

So you've got to be kidding me when you say this 
isn't so bad.  If this were you, and you spent a 
1/2 hour trying to deal with UPS, tried getting 
help from the seller and getting nothing, now 
faced with trying to track down a package that 
COULD have been delivered a week ago via USPS, 
you'd probably have different feelings.  So get 
real.