I've had very few instances of poor service, but 
when it does happen, it really disappoints me.  
I'm sure some of you will remember a deal that 
went down last Feburary and still has not been 
resolved.  The dealer that I ordered from keeps 
convienently leaving town and doesn't respond to 
me in a respectful amount of time.  I figure, it 
was his fault that the whole mistake happened in 
the first place, therefore, he should be taking 
every measure he possibly could to right the 
situation, of which he has come nowhere near 
hitting that mark.  Just thinking about this 
again makes me want to send another email to them 
and see what they say.  "Oh, I'm sorry I'm out of 
the country again." is what I expect to hear 
back.  lol  I don't like to be rude to people 
like that, but at this point, I've pretty much 
lost all of my patience.  If somebody is going to 
take on the responsibility of running a company, 
then that also means taking care of your 
customers.  I do believe that customers come 
first, but what I believe doesn't mean that other 
people believe the same.  It's really quite a 
shame and I certainly hope that the majority of 
dealers think of their customers as more of a 
valuable part of their business than this.  =P

Rekka