I have used them for almost a year now, and they 
are very professional and compassionate, as the 
large majority of their clients will tell you. 
The bad points already mentioned are due to an 
event that transpired before I even began 
collecting cels, and no hint of anything like 
that has ever occurred to me. Instead, they have 
been reliable, quick, efficient curious and 
sympathetic to my often chaotic payment 
schedules. From a personal standpoint, I 
recommend them whole heartedly.