Subject: From: URL: E-mail: |
Re: Shipping in general... (Sun Jan 3 00:04:42 1999
) Yann Stettler http://www.animanga.com stettler@animanga.com |
> because they do so much business, if it wasn't safe, I'm sure they > would be hearing about it a lot in complaints of damaged cels. I wonder > who's fault it would be though. Would it be the cel dealers or > would you have to take up the matter with your own postal service? Assuming the packet is insured, you should complain immediatly to the post office when retrieving it if it's damaged. The post office will then fill papers and refund you the insured amount... eventualy. If you take the packet away without saying anything and come back later to the post office to complain, they may refuse to refund. Also be warned that it's possible that they will keep the cels... (so do it only if they are damaged...) Note that in some countries the sender need to explicitly pay to insure a packet but in other countries, it may be included already in the normal cost. All packets sent from Switzerland are insured for example... Cheers, Yann Stettler |
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