I don't want to be assumptious and judge people on
things that I am not sure of but what they've
described is really a horrible thing to do to
someone.  

If it's true, there really is no excuse.  Why in
the world would you keep misleading them after you
sold their item to someone else?  

I understand that this would be better taken care
of in private but this person has came here for
help and suggestions on what to do.  I really hope
you two can find some sort of resolve for this
because it's such a bad situation.