You should keep all of your emails to and from 
celga until you receive your items... that's just 
the smart thing to do.  I think this is something 
you just need to work out with the company, there 
is really no need to post about it.  

They do alot of business, and it's understandable 
that things can go wrong once in a while.  I am 
sorry this has happened to you.  Things said in 
an email can easily be mistaken for rudeness not 
only because it's hard to convey feelings through 
words, but also because of the language barrier.

Keigo sometime uses profanity in odd ways.  He 
once told me to "kiss his ass for shipping!"  
hehehe but what he really meant was to kick his 
ass to make him ship things to me quickly if I 
needed them in a hurry.  ^_^  

I don't know if he reads this board, but I am 
sure Cindy or Hyla or even Aethel might be able 
to help you out.