Did you provide him with a copy of your invoice?
Perhaps that has information that would be useful
in helping him jog his memory of your order or at
least find out something about it.
It's tough when you're trying to communicate and
there is a language barrier. People frequently
misinterpret the tone of emails and I suppose it
can't be help but happen sometimes. I hope you
both can resolve the issue and eventually find
out what happened. Good luck. |