I *love* ordering from Celga. I did it all the 
time until I recently lost my job. Never had a 
probelm recieving items until recently. It was my 
first time ordering something other then a cel, 
and after a month I thought maybe I should 
contact Celga about it. Here is the email I sent:

Over a month ago I recieved my usual invoice. :) 
I had won a cute set of Sailor Moon UFO 
keychains, mostly outer senshi and one of 
chibiusa. Sadly I no longer have the URL so I 
don't know how else to describe these. In any 
case, I never recieved these and I have been very 
upset by it. I've never had a problem since I've 
lived in this apartment, and I hate to think that 
they were lost or stolen. Do you think you could 
perhaps provide me with a tracking number? I'd 
love to find out what happened to them. Thank you 
so much!

I was hopeful in receiving the tracking number 
from Celga so I could find out where my package 
got stuck along the way, or perhaps if it 
actually did arrive here and someone took it for 
themselves. And I *am* upset by this, because 
since I don't have a job money is important right 
now. I could barely afford my last invoice, too. :
( Anyway, this was Celga's response...

Hey, you upset with me? What do you mean? 
Anyway, if you can't provide me the url, then,
it may take me a long time to figure it out.
Is this the item I have already shipped? 
Usually, I send you the urls in the package and
the tracking number prior to the shipping. 
And you don't have them? Then, you upset with me?
That's bullshit. You find it in your email box. 

Can anyone please tell me what I did wrong? 
Keigo, if you read these boards, please respond. 
I am not upset with Celga, I am upset with the 
loss of my package. Although I do not care to be 
treated this way, and if it continues I will have 
to cease further business with you. :(

If anyone wants to respond to this, please do. If 
anyone wants to flame me, fine. This type of 
thread is a first for me, and I feel the need to 
share my feelings. Sorry everyone.