It's always best to confront the seller first
but...
Provide evidence of the damage. Scan the bad
parts and save the original image that seller
displayed for you. Compare and contrast the
seller's description of the item (if there was
any) to the actual reality.
Keep your dialogue civil and focused on what you
can prove (that is, don't accuse the seller of
anything but concentrate on the discrepancies) so
that the seller will hopefully take your
objective stance on the problem and agree to some
responsibility for the cel's condition.
Of course, you probably will not be able to
convince the seller on a full reimbursement but
perhaps a partial one will be agreeable. But if
you're dealing with a foreign dealer, the chances
are you may not make any progress at all. Still,
it never hurts to try.
AS FOR YOUR OTHER OPTIONS...
If dealing with the seller doesn't work out, I
don't see any problem with restoring the cel, if
the damage is that extensive. Remember when
Stephen remarked that he had to discard tons upon
tons of cels because they were damaged enough
(even if just a little) that he wouldn't think he
could sell them at a profit? If the resale value
of the cel is not going to be anywhere what you
paid for it, then I see no obstacle to you
restoring it and making it beautiful again.
If you aren't completely sure about that, scan it
and show it to everyone here. You should get
good input on what should be done with the cel.
As for selling the cel again, if you're not going
to get anything worthwhile back to you, don't do
it. Sit on it for several years and (who knows?)
cels will be so scarce that even damaged cels
will increase in value in the eyes of future
collectors. |