Prologue:  You may all pour gasoline over me if 
you want but I am going to make some observations 
here.

Avery posted here upset when she received a bent 
cel.

Is that her fault?  No.

Did she feel that the cel was improperly packed?
By her description, yes.

She has a right to feel that way.

There have been many complaint posts here over 
the years regarding this issue.  I don't remember 
anyone attacking the posters the way Avery was 
attacked.

Why was she attacked?
Because someone's friend here got upset about her 
post.

Everyone here has friends. Just because it 
happened to be one of four or five "close-knit 
cel collector/smaller dealer friends" who live in 
the United States is irrelevent.  If Avery 
getting upset over receiving a bent cel from one 
of these people suddenly becomes "social suicide" 
then frankly there was something very wrong to 
begin with. 

You can't write off Averys' experience just 
because her friends take exception to her post.  
Attacking her is not only childish, it makes me 
wonder just how 'nice' her friends really are.  
As someone else posted, it is a customer service 
issue. How the issue is handled and how Avery is 
treated is not only very important but is 
ultimately representative of the business 
policies and ethics of the people involved.  

Professionalism anyone?

Apologies to Avery anyone?

Avery, if you find that you have just 
committed "social suicide" as no doubt I just 
have (oh poor me) just remember it's a big wide 
world out there. 

I'm sorry your cel was bent. Over five years of 
collecting and I have about 7 that have been 
bent. Try putting the cel in its bag in a file or 
under a stack of books for a few days, it should 
help. Make sure that the entire surface of the 
cel is covered though.

Disclaimer, I have never met or conversed with 
Avery (that I know of) before.

Epilogue: You may light the matches now. I have 
50 more cels to scan.