If you have a name, do a 411 on the area or look 
him/her up in the white pages.

I think that if you went forth and sought this 
person out and started CALLING on the phone, you 
might get matters resolved faster!

From before:
Fraud isn't *just* failure to send stuff.
If you order something and you do NOT get what 
you pay for, that is also a form of fraud.

You did NOT get what you paid for.

Another option is small claims court(no need for 
a lawyer.)
That might make this nig