...and the dealer shows very little concern for 
his customer, how much compensation would you 
ask for?  I'm sure many of you recall my 
dealings with a certain dealer that I still have 
not named aloud, really.  When they first opened 
shop online (I thought it was in February at 
first, but I think it was actually in March), I 
found a high wishlist cel on their site.  I 
quickly ordered it and received a confirmation 
email rather quickly as well.  I sent a money 
order to them, which took longer than normal 
(longer than it would have taken to get a money 
order for Japan), and I waited.  I waited and 
waited, and waited.  I didn't receive a cel from 
them until maybe close to the end of June.  It 
was the incorrect cel that I ordered.  I 
realized from a friend of mine, that she was the 
one who actually ordered and received the cel 
from them.  She informed me that there was a 
labeling mistake on the dealers website.  The 
image of the cel that I wanted to order was 
mismatched and had an incorrect link to a 
different cel (when you click on it to see a 
zoomed image).  I didn't catch any of that until 
it was far too late.  I contacted the dealer and 
told him of the mistake.  He appologized and 
asked for me to send the incorrect cel back to 
him and he'd send me the correct one.  I was 
skeptical about this since I *knew* my friend 
actually had the cel that I had ordered (I 
forget how she was able to order it correctly 
and without any problems to begin with).  I 
waited again for quite some time without much of 
a responce by email.  When I returned home from 
Japan, I found a package from the dealer.  I 
opened it to find again the incorrect cel--which 
I knew.  I contacted the dealer and said that 
again he sent me the incorrect cel.  At this 
point, I was getting rather upset.  All 
throughout this ordeal, I received very little 
response from them, and when they DID respond to 
me, it was very brief and without much of a 
desire for any kind of resolution.  For the past 
2 months, he's offered other cels to compensate 
for the one that was sold under me, however, 
nothing really struck my eye.  I was patient and 
waited for when he was expecting to receive more 
cels from this particular series.  No email.  I 
contacted another cel collector that is from the 
same area as the dealer and had him email the 
dealer for me; and again he did not get much of 
a response but basically a "just wait a while" 
sort of conclusion.  I have been waiting long 
enough.  I no longer want ANY cel from them, and 
I am more concerned about being refunded both in 
full and in compensation for all this crazy 
trouble.

So here comes my question to all of you.  How 
much of any compensation money would you ask for 
in this sort of situation?  I think the answer 
to this lies in the degree of value I originally 
had for the cel that I tried to order from 
them.  I originally paid $150 for the cel, plus 
an outrageous charge for EMS (which I was 
skeptical that it actually was EMS since it took 
so long in the delevery process), plus around 
$20 to send the first incorrect cel back, and 
I'm still holding on to the 2nd incorrect cel as 
a leverage to get them to finish this matter---
which doesn't seem to be happening yet.  I 
estimate that it will cost around the same ($20) 
to send this 2nd incorrect cel back to them.  So 
that right there is $190 that I spent on this 
dealer; not to mention all the emotional 
frustration I've been going through and still 
am.  I conciddered asking for $50 compensation 
money, so that would bring the total to $240.  
Do you think that this is a reasonable amount to 
ask for to end this fiasco?  Any and all 
comments welcome!!!  

THANKS!
Rekka