Dunno about them being rude, I just once got a 
reply to a careful general inquiry about a cel (a 
year or 2 ago) and I didn't know whether I should 
really call that "nice".

As for prices, I wish'em good luck. I want to see 
the fool who buys the Weiß Kreuz (not Weib Kruez, 
jesus) Aya for the price listed.... or that last 
Rayearth cel... When I was new to cel collecting, 
I almost bought that Lina cel that is now sold. 
But today, I know that that price would have been 
fair for 2 such cels. Man, if they don't want to 
sell, they just have to say so.