(And no, damnit, I do *NOT* want a PS2!!!  I 
hate these stupid pop-ups!!!!!)

My post office delivery truck just came by my 
house.  I heard the engine outside and looked 
out just in time to see the delivery lady
stuffing a cel-sized cardboard envelope into
my standard-sized mailbox and drive away 
(oblivious to my yelling and waving arms as I
raced down the driveway after her).  Needless 
to say, the package was mangled (although it
has what looked like chew-marks on it, too,
which I assume were there before she stuffed it
into the box)...

Even WORSE, when I opened the package, the
seller had shipped me the wrong item.  Instead
I have a piece of art and a credit card receipt
belonging to someone in Arizona.  I am much
hoping that the seller didn't ship my *very 
expensive* order to this $20-order person
instead... lucky for them, but I will be 
*extremely* homicidal if that turns out to be
the case and this day gets any worse...

You're right: I think the service slides 
every time they increase the rates.  I also love
the nice people at my local itty-bitty post office
(since they never minded when I shipped a whole
bunch or received strange-looking packages),
but no matter how much I talk to the delivery
person (nicely, yelling, doesn't seem to make
a difference) she cannot seem to understand
that packages marked "FRAGILE! DO NOT BEND!"
should not be stuffed into the mailbox...
and she has a habit of leaving packages that
she can't bend/crease/fold/mangle just sitting
on top of the mailbox - she's even done that
in the RAIN!!!  (The insurance or delivery 
confirmation tracking labels don't seem to make
a difference here, either...)

And if I have to sit through one more #$%^*#
automated customer "service" (and I use the
term loosely) hotline I think I'll throw the
phone through the window...

Lady Z who has now developed a nervous twitch