No really but it's just a business -deputy 
services that is- and try not to take it 
personally. There are better albeit more 
expensive dp available, so don't stress over the 
apparent loss. Moreover, I for one, don't 
recommend or support Celga's services. Keigo is 
known to be quite the unprofessional hothead and 
ignores clients emails when there they're trying 
to resolve misunderstandings. Sure all dp are 
entitled to run their business as they see fit, 
but at the same time, you have to bear in mind 
their clients -unsurprisingly happen to be non-
Japanese and primarily from the U.S.A-. As such 
flexibility in communication and client relations 
is key, if the d.p. wants to be successful.