I am using my ezboard name here because I did 
not get a chance to sign up for a name here. I 
have a few friends in the trading community and 
they got me interested in starting to collect 
cels. I checked out Shopping Mall Japan and and 
saw that that site has a new policy in which 
they ship automatically but some want an email 
first. Here is what I posted there that Dark 
Angel deleted twice:
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I am a propective new customer refered by some 
collectors here. I am not familiar with the 
practices of the company so I am basing the 
following on this one thread so it might not be 
too fair but some concerns have been raised. It 
seems to me that some very good customers here 
are suggesting a notificiation email to no 
avail. Is this always the case where the company 
treats itself as always right, because I like to 
believe that the customer is listened to. I do 
not think a simple email is too much to ask for 
and I am just wondering why customers concerns 
are not being addressed. Is this just a rare 
case where it is not possible to make changes or 
the gerenal attitude of the company? I am just 
lookign for clarity, if not for me but for the 
existing customers who seem upset.
Thank you.
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----- He deleted that twice, is this company 
gerenally rude? Is Dark Angel part of 
Management? Is he the owner?