Intriguingly, for the griping that I've seen on 
this form, not a single collector I actually know 
personally has ever had a problem with Keigo, 
myself included. My transactions have always been 
handled in a timely, professional and courteous 
manner. What problems I've had have been with 
sellers, not with the company itself.

Keigo and his staff have *always* gone the extra 
mile for me when I've asked/needed, and I've been 
particularly grateful for their assistance with 
this sometimes logistical nightmare of a hobby.

Every company is going to have its ups and downs 
with customer service and Celga is no different, 
but I can emphatically state that all my 
experiences have been exceedingly positive.