Hello, this is in answer to your question (^^).(second)
> A seller must not only think about their own conveniance,
> but also of that of their customers.
> Also, since you are doing international business, you might
> want to learn English a bit better, so that you don't have
> to rely on your friend to translate for you all the time and
> by being able to communicate in English, you will be able to
> improve your customer service skills to non-Japanese speakers.
Pocket is only a collector's sale page (^^)
It isn't a company.
Many people also have sale pages on their own websites.
It is the same thing.
I have collected a great deal of cels.
But even though there are is a large number of cels, the truth is these
are my cels and my friends'.
When someone tells us they would like something, I am able to help them
find it on occasion.
And if I find the items, I can let them know.
Everyone ends up happy (^^)
I don't think of the people who shop at Pocket to be customers, I think
of them as fellow 'anime fan friends' (^^)
In the beginning, Pocket was only selling in Japanese.
But, since I also received orders from overseas, an English speaking
friend helped write the Information section.
After the Information was written, I received many orders from overseas,
and made many friends there.
It has been alot of fun!
(My English is not good, but if it is simple English, conversation is ok(^^))
When people tell me they have received their cels and are very happy
with them, I am always thrilled (^^)
Thats why I keep selling.
If people decided that Pocket should not continue, I would stop at
once...
I hope you understand.
Thank you!
POCKET **writed my friend |