I have to admit that I like to know when a 
payment is received also, and preferably when it 
actually ships.  It only takes a minute to send 
the email, and it makes the purchaser happy.

There are a couple of sellers/dealers who I 
don't even bother trying to send friendly notes, 
questions, or anything other then an order. With 
past experiences, they've never answered.. so 
why take the effort to ask a question.  And no, 
it's not asking if the sketch is stuck - when I 
buy a cel I'll just assume its stuck. That was 
if it isn't it's a nice surprise and if it IS I 
won't be disappointed. ;)   I've emailed asking 
if they've got cels in stock from various series 
not listed on their site and been completely 
ignored.  This is from sellers who have on their 
site that they have more then what's listed in 
their inventory and welcome requests. Goes to 
show they don't in my views. ::shrugs::

Then there's dealers who I'll continue to buy 
from who go out of their way to answer questions 
of any kind. I'll cheerfully pay a little more 
then the "average" price if I can have a 
question answered before I buy. And you can bet 
that I'll be a return customer if I ask for cels 
from a particular series and they say "No, we 
don't have any right now. But since we know 
you're looking for them we'll be sure to try and 
get some for you!"  That, in my mind, is 
incredible customer service. 

Anyway... sorry this got a little longer then I 
really intended. ;)  But I do agree with you on 
many points, so you are not alone in your 
thinking.

Sheri