This is a rant of sorts, so whoever doesn't want
to read complaints, I'd stop here.
Gone yet?
Okay, your choice. First, let me tell you why I
first started collecting: I was learning Japanese
and I thought it would be a good way to exchange
notes with people in Japan.If you notice the
Japanese web pages "How to order" forms, a lot of
them tell you to list comments/requests. I took
this as a place to write things "How is the
weather?" type questions like "What is popular in
Japan nowadays?". And I liked it when I got
emails back with "How are you?" etc. Hey, I'm
very happy with some of the dealers I've chatted
with.
So, say I ordering from a personal collector who
happens to be selling to buy a car/house/dream
cel, I try to wish them luck with their purchase.
When I get my cel I try to write to tell them I
got them and I'm sorry they had to part with one
of their cels, but hope they will be happy with
their new purchase. Don't people normally enjoy
getting emails with little notes at the end?
This next part only applies to certain sellers. I
don't want anyone I have dealt with to feel
insulted. There are many nice sellers out there.
It's just some that I have recently dealth with
that me wonder what their priorities are. What
irks me is certain personal collectors who are
verging on or crossed the line into dealers seem
to not like little notes.I just get my order
confirmation, pay, get the cels. Did I write any
emails after my original order? Nope. Doesn't
seem like this seller wants any extraneous
emails.Do I get any emails other than my order
confirmation? Nope. I don't get emails to a
question I ask when I order, or when payment is
received, or when the cels are shipped. Hey, even
an automated email system reassures me more than
nothing..
So, here's my question. Who likes personal
emails? Some websites might as well say on
them "Don't talk to me, just order. I'm not going
to bother replying to answer any questions" Don't
you think that a seller should at the minimum
offer to provide extra info like cel sequence,
detail on the condition of the cel if requested.
Afterall, I am paying them. I'm not asking for
that much am I? At least it is cel related. I
didn't ask about the weather.
Has anyone else had this problem. Or maybe it's
just my problem. Sorry to complain. If you want
to flame me, go ahead, but you are going to have
to look for my email address. (I'm not going to
make it that easy.) |