I just got done filing a complaint with 
Squaretrade.  I have all her emails as well.  She 
just got done emailing me to say she "doesn't 
want it anymore, because I am so 
misleading/unprofessional".  Blah.  I just simply 
told her Squaretrade would email soon, because 
I'm done with it.

I can't deny her payment, but I can send it 
back.  I'm waiting on Squaretrade, though.

Thanks Drac... :)

Kristina