Look
http://www.animanga.com/db/celsbook/cmd=thread&aid=45820&template=show.html&query=ID='45820'&var=tstart=1&var=tnb=30


2/15/2004

" Hello,

This is Keigo from Japan. The owner of Celga, Inc.
Please bear with my poor English. I am a frank person
so I may sound rude but I will tell you my policy.

Basically, Celga doesn't like the customers who
behave like the King. We respect our customers but
we expect them to repsct us. CELGA is not a type of
USA retail companies where consumers have greater
power. We refuse the business with any customers
any time. We don't do business with someone who
is difficult. You can think Celga service of something
like membership service.

I wanted to tell you about this before we start
business because I don't want the trouble afterwards.

There is other service like us. I hope you refer
to other service, too.
Thank you

Keigo Morita "

it looks like they don't care for their CUSOMERS
are NOT their #1 priority, so Im gonna stop using
them top one is from someone else's exp from link
above (the bottom one from bustakei is the letter
I got)..