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Re: Re: In need of cel restoration =( (Mon Apr 10 11:24:49 2000
) Karen Stevens http://chibiusa.com Xelloss@chibiusa.com |
>> It is not much help to how you feel, but you are insured by the post office for damages. You will have to present the package and file a form with them, but you are covered monetarily (not much to the issue, I know) by your money order purchase--postal, yes?--and the shipment of the package. They will inspect the package to see how the damage could have occured. << Unfortunately, this usually means that the package must be originally opened at the post office, and since the box was in perfect condition, I did not do this. I can try, but it probably won't make any difference. Also, I do not know how this applies to international shipments. If I can get some money back, at least that might help pay for repairs. >> As for repairs, on exCel's site under the U-Try section I think they have two places listed that will do repairs... << I'll have to check them out, thanks. I already have enough money sinked into this that more won't matter too much this time. >> Hope that helps some. Curious, though, personally do you think that the cel was packed well/protected enough? << Well, the cel, along with another, was shipped in a box, wrapped in bubble wrap. Neither were in cel bags, and the damaged one was at the bottom. I'm guessing that the paint was somewhat loose, but not noticibly before shipping, and the friction and climate changes for the two weeks shipping loosened the weakened area. I found paint fragments between the bubbles in the wrap, as the cel was shipped with the bubble-side touching it. I suppose the addition of cel bags could have prevented this. However, as I said, I am guessing. At any rate, I've an exam in 4 hours, so I suppose I should stop dwelling on my problems, and try to get some sleep =/ TTYL -Karen |
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