The PO is still going through all of its 
mandatory training, and for carriers its pretty 
extensive. Going through the hiring process has 
actually become even MORE difficult since the 
Sept. 11th attack, and later anthrax scares. They 
are being more cautious then ever with new hires, 
in order to weed out further threats from inside 
attacks.

Whether he's new or been around, the actions of 
this particular carrier are horrible and there is 
no excuse for it.  

And yes, of course the people working at the PO 
are going to be professionals and not show any 
fear (or you'd hope so at least - besides, most 
of the ones who were that afraid quit already :P) 
Also, most of the clerks at the counters have the 
least contact with mail of anyone working there 
besides the actual postmaster. ;)  But the threat 
is still there and we all hear about it day after 
day in either talks from the postmaster, emails 
we have to read, or the off color joke from 
customers we are delivering to (which gets old 
really really fast, believe me :p)

Anyway.. I guess all I have to say before I go to 
bed (ugh, have to be up in less then 4 hours.. 
why can't I sleep?? -_-) is just the one basic 
concept I live by:  Treat people with the respect 
and courtesy that *you* would like to be treated 
with. It's good kharma. ;)  There's enough 
negativity in the world at the moment. :/