Marcia, if you ever decide to look past all the 
verbage and concentrate on what are obviously 
genuine concerns among more than just a few cel 
collectors, I hope you might consider some of my 
suggestions once again:

[1] Do away with the $2.50 fee and increase your 
starting bids by that much.  Those who are 
willing to pay for the cels then (starting bids 
of $7.50 instead of $5.00 are still incredibly 
low and your sales shouldn't be seriously 
affected).

[2] If you want to charge a higher shipping fee, 
then go ahead and do so.  At least, bidders 
should know exactly what they are paying for 
instead of having to second-guess your ambiguous 
fees or paying for fees that do not involve them 
(such as non-PayPal bidders paying for PayPal 
charges).

[3] No one should blame you for not knowing 
enough about the backgrounds and such.  However, 
if it's within your power to ask your distributor 
for that information or to accept the opinions of 
more knowledgeable cel collectors, letting your 
bidders know such information on the auction 
descriptions would be the right thing to do.  How 
can anyone argue against this?

[4] For the most part, I think that your auctions 
are still good deals and I (along with everyone 
else) would be happy to support you fully if you 
could improve your practices and services to 
better customer satisfaction.  Remember, this is 
business, not personal.

My final question to you, Marcia, is simply 
this:  is it really worth it to perpetuate this 
kind of resentment (on both sides) when there are 
very easy and simple steps you could take to 
alleviate the situation?