On the subject of a "confirmation email" 
reguarding recipt of payment and shipment date.

This really depends on a few things; method of 
payment, business size / state, etc.

Paying with a credit card or Paypal shouldn't 
require any kind of confirmation.  You already 
know where it went, and in most cases if you want 
to check up on the status you can view it 
online.  Still, it would be nice to get a 
confirmation email.

With a check or money order, you SHOULD get a 
confirmation email.

I have the opposite practice though.  If I had a 
CGI tracking system or something to that nature 
than it wouldn't be a prob, but I do everything 
manually.  So in order to lower downtime I cut 
corners.  Not sending confirmation emails is one 
of them.  ;)  But if anyone wants to know the 
status of an order they can always ask.


Guess I could really use an on-line ordering 
system.  :)   HEY YANN!!!!  Got any spare CGI 
laying around???  :)