It won't make you feel more comfortable for me to
say this, but you should give him the feedback he
deserves. He backed out of the transaction -- and
for no reason. That merits negative feedback. It
is too bad he was a victim of fraud (assuming the
story isn't a lie), however that has no bearing
on your transaction with him. You are NOT
obligated to deal with an Escrow service (I know
I've never wanted to goof with those) or do
anything that is not outlined as an option in
your auction terms. If he was not comfortable
with your terms, then he should have contacted
you BEFORE he bid to ask about alternative terms,
or he should NOT have bid. End of line.
I also have 100% positive Ebay feedback that is
simply waiting for some jerk to screw it up, but
I still do not hesitate to leave a negative where
it's due. I think part of the reason I haven't
had any retalitory negatives given to me is
because I am extremely clear what my terms are in
my auction descriptions and I do NOT let myself
look uncertain in front of high bidders. The few
times a high bidder has started acting weird with
me, I have sent a polite but clearly stated mail
explaining that their bid is a legal contract for
them to complete the transaction, that I do leave
negative feedback for non-paying bidders, and
that they will be reported to Ebay authorities.
So, before you give him the negative, make sure
to report him as a non-paying bidder to Ebay.
Save all your mails from him and the ones you
sent to him. Whatever he sent to you (10 cents?
what the hell is with that?), make sure you have
refunded it to him and have kept proof that you
sent the refund. Then when you DO leave the
negative, make sure that it is clear and concise
and ADULT LOOKING. Don't leave emotional comments
full of insults, only state the facts. Something
like: "Non-paying bidder. Insisted on terms not
in the auction description." (That will fit in
the 80 character allowance.) If he leaves you a
negative, all you have to do is again be adult
about it. You can leave a response to the
negative stating similar: "Retalitory feedback
from non-paying bidder. Bidders must adhere to
auction terms." (This also fits in 80 characters
if you either leave off the final "." or don't
put a space after the first ".")
Anyone with a brain who sees responses like that
to one negative feedback on a whole page of
positives will inevitably realize you got stuck
with a jerk. Everyone knows about retalitory
negative feedback and that Ebay insists on doing
nothing about it. I actually think MORE of
Ebayers who I see have had the balls to leave a
negative where a negative is due, since I know
that the negative they left for the jerk might
have kept ME from having to deal with said jerk.
Many Sharp Smiles,
--Drac
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