In the past 3 years, I've used three deputy 
services based out of Japan. In each case, I've 
had major communication problems that led to much 
grief. Lately I've begun to wonder, is this trend 
going to hold to every deputy who isn't fluent in 
english? In one case, the deputy was *so* nice 
but simply could not phrase things in english at 
all, which made our transactions confused and 
awkward. I never got my merchandise on time, but 
I grinned and bore it because at the time they 
were the only one through whom I could order from 
japanese stores.

In the other two cases, the deputies would blow 
up at me at the slightest misunderstood phrase. 
Temper, temper. One repeatedly kicked me off 
though I *always* paid them in a timely fashion, 
and spent thousands of dollars on Yahoo Japan 
using their service. So after a year of using 
their service and paying ON TIME, I get an 
accusation that I am a deadbeat and a threat to 
kick me off again. I feel that since they are the 
ones I am favoring over their competition, I need 
to be treated with respect and leniency, not as 
if they are doing me the favor by taking my 
money. >_<

Should the customer be punished for a deputy's 
lack of comprehension of the english language? 
Does anyone else see a need for more english-
fluent deputies with fair prices? Personally, I 
am ready to make the switch to a US deputy, I 
have had it up to here. *points to forehead* I 
highly value good customer service, especially 
because when I was running my little deputy, I 
made a point to give my bidders the best customer 
service I possibly could.

/Mina