Good morning everyone. I was recently contacted 
by Paypal on behalf of Kenny Ho. In his complaint 
I found a link to this forum and took some time 
perusing through it.

I want to start by appologising to the community 
at large. I am Miyagami Noriko, the one at the 
helm of Reivens Nest. I have a staff of multiple 
people here, though only two are now authorized 
to deal with people directly anymore. I had 
previously allowed others to do such, but I have 
found that to do such created many issues, 
especially when my name was signed at the bottom 
from sig files. 

I guess I am writing this as an attempt to clear 
some things up. 
-First; yes we do get many of our cels from 
Mandarake, not all of them. We get many items 
from many places. Some of them have been in my 
posession since 1982. 
-Second; Recently I shut down all international 
transactions. When I was looking through the 
records I found that 90% of all the problems I 
was facing were coming from international. The 
usual complaint was that the item never arrived.
International dealings are hard to track, and I 
had attempted to write my policies to reflect 
that if a buyer did not help protect them, then 
they were at risk. A mistake I believe that was 
used against us by one of our former employees.  
I will leave the name out of this, mostly because 
former means former. But the records kept by this 
person did not always balance. I at first assumed 
it was due to the poor math skills she had, but I 
have just recently been able to peice together 
through discussions with both loyal customers, 
former customers, postal employees, and many 
others, that this person was not 100% honest in 
her work. Either that or had a habit of 
conveniantly loosing things when they were of 
interest to her.
-Thirdly: I have seen a note in a previous thread 
about snippy feedback remarks. The majority of 
those were placed by myself. I appologise to 
those hurt by them. I believed that my records 
kept by the people I worked with were accurate. I 
used them to base a majority of my opinions on. 
Our recent system has now made it where all 
outgoing items, all transactions, everything 
requires that either myself or Kacey must have a 
verifiable part in it or it is not shipped. She 
is after all the only one I know 100% I can trust 
anymore. I have in the last couple of months 
ceased leaving negative feedbacks in all but one 
case. A person who filed a neutral feedback for a 
shipping issue (they claim that the items were 
shipped together and I shipped them seperate) 
under the baasis that they made no attempt to 
contact me, I would have refunded the shipping 
fee without hesitation. And yes I still am going 
to, I am just in this window right now and the 
Paypal window is under it, where I can do that 
and deal with the Kenny Ho issue.
-Finally; I have noticed complaints by people. I 
ask now that all people who hold complaints 
against us to please contact me. I know our 
company has been through alot, we have been 
through good and bad phases, but I built this 
idea of Reivens Nest on honesty. I do not want it 
to be percieved as dishonest.

Please, feel free to address any issues here in 
public forum with me. To me Reivens Nest is not 
about money, it never was. It was about a dream I 
had when I was young. And to know that that dream 
could be seen as dishonest in some peoples eyes 
is not what I ever wanted.

    - Miyagami Noriko
      Reivens Nest Anime

PS: (Sydney) - I think I understand what you 
meant now.