I need some advice as to what to do in this 
situation. Last month, I bought a cel from a 
private collector, who advertised her cels on 
this forum. According to her for sale page, the 
cel is $100 and comes with a sketch. After 
exchanging some emails, I paid her $100 plus 
shipping and she sent me the cel. However, when I 
received the cel on the 14th of last month, there 
was no sketch in the package. Naturally, I 
emailed the seller and asked her about the 
sketch. A week after sending her the email, she 
replied back saying she swore she saw a sketch 
with the cel and will try to "look into it", and 
she also asked me to wait for her reply. I really 
appreciated her effort and waited as she had 
asked. About a week later, I was randomly 
browsing through some online cel galleries and 
came upon this particular seller's old Geocities 
page where she had listed her cels for sale there 
before getting her own domain. I noted that she 
previously listed the cel I bought for $70 with 
NO sketch. I immediately emailed her and stated 
my observations. Even though I felt a bit 
cheated, I was willing to give her a benefit of a 
doubt and decided that it was probably an honest 
mistake on her part. I told her what I felt but I 
also requested for a partial refund for the 
absense of the sketch. But she didn't contact me 
at all. A week ago, I emailed her yet again to 
remind her of the sketch incident... but still 
nothing from her.

It's been one whole month since I've received the 
cel and I've only heard one reply back from her. 
I really don't want nor like to drag things this 
long. But I really have no idea what to do. "An 
honest mistake" is a beautiful way to phrase this 
situation. If I have to put this in a blunt way, 
I would call this fraud because this seller knows 
she does not have the sketch but is doing nothing 
about it. Any ideas as to what I should do?

Thanks in advance for any input and help.


--
Cheryl