Ok, so I got cels in from an unamed dealer.  Now 
I completely trust and value this dealer and 
think nothing less of them.
The package however, is bent, and know the cels 
are going to be bent inside, but luckily (or so 
I thought) the package was insured.  So I take 
it to the Post Office and get a hold of a 
manager only to find out the following:
1. Unless I fully accept and open the bent 
package, they will take it and I will never see 
it again.
2. They don't owe me a single thing, it's all on 
the dealer's end, and the Japanese Post Office.
3. The dealer would have to be willing to file a 
claim with their Post Office in Japan
4. Then I would have to hope that everything 
goes well in Japan and that the dealer gets my 
money back and sends it to me.  (Note: I 
completely have faith in the dealer, but it's 
their post office I am very worried about)

So I was wondering, what's the point of 
Insurance!?  I mean, I MAY get my money back, 
but no matter what, I either loose the cels, or 
keep them bent without any compensation.  And I 
thought, 'but what if it was a really expensive 
cel?'  That would still be the same situation, 
bent with no compensation, or money with no 
cel.  Shouldn't it be money back and cel kept!?

Oh, and as a side note, I had to argue with the 
manager at the Post Office for five minutes that 
the items inside the package were non-replacable 
and one of a kind... the jerk wouldn't believe 
me.

So please, give me your advice.  Am I being lied 
to?  Am I not understanding, am I missing 
something?  Is their some hidden path to 
righteousness in the postal system's inusrance 
that I'm not seeing?
Thank you very much.

P.S. I still haven't opened the package just in 
case.