Well, I've only ordered from them once and I got 
the cel about a week ago.  In general, the service 
was good but the length of time between the "I got 
your payment" email and the "I sent the cel" email 
was about a week....  I had assumed that he sent 
the cel when the payment arrived or shortly 
thereafter so I wasn't thrilled about the extra 
wait... but you should get some kind of e-mail 
when the cel ships... and once mine shipped I got 
it quickly and in good shape!  ^_^

Hope everytihng works out!

Tifa